Job Description

POSITION SUMMARY

The Hotel Room Housekeeper will clean, restock, and maintain hotel rooms as assigned. 

ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Maintains all assigned cleaning equipment.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walk through.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.
• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
• The employee is occasionally exposed to hazards including, but not limited to slipping, tripping, falling, frequent exposure to dirt, humidity, heat, cold, frequent contact/immersion of hands in water, exposure to harsh and hazardous sanitation solutions; and the frequent washing of hands.

Employment is contingent upon successful completion of a background and drug test.

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