Desktop Support Job at INA Solution Inc, Indianapolis, IN

  • INA Solution Inc
  • Indianapolis, IN

Job Description

Job Summary (List Format):


- Serve as first-line, in-person, concierge-style technical support for end users.
- Provide hands-on hardware repairs and software troubleshooting for desktops, laptops (Dell/HP), and workstations.
- Manage and resolve IT support tickets using ServiceNow, following ITIL/ITSM best practices.
- Perform asset and inventory management of IT equipment.
- Deliver outstanding customer service and support in a corporate office environment.
- Participate in IMAC (Install, Move, Add, Change) and project-related work as required.
- Work onsite Monday through Friday, 8:30 AM to 5:00 PM, for a 5-month contract with potential conversion to hire.
- (Preferred) Hold CompTIA A+ certification and/or have experience in a manufacturing or corporate office setting.

Job Tags

Contract work, Work at office, Monday to Friday

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