Business Systems Analyst Job at Tek Ninjas, Ontario, CA

  • Tek Ninjas
  • Ontario, CA

Job Description

Role: Business Systems Analyst (Pricing & Promotions)

Location: Toronto , ON -Hybrid (4 days/week)

Duration: Long Term

Role Summary
Drive business requirements, analysis, and delivery of pricing, promotions, merchandising, and customer eligibility solutions for a multi-tenant retail platform supporting CTR and Mark's.

Key Responsibilities

  • Gather and document business and system requirements.
  • Work with Pricing, Merchandising, Loyalty, Product, and Technology teams.
  • Define pricing, promotions, markdowns, and customer eligibility rules.
  • Create user stories, process flows, and acceptance criteria.
  • Support multi-banner (CTR & Mark's) configuration and alignment.
  • Analyze integrations with POS, eCommerce, Loyalty, and Master Data systems.
  • Support SIT, UAT, go-live, and hypercare activities.

Required Skills

  • 5+ years of Business Systems Analyst experience.
  • Strong retail experience in Pricing, Promotions, Merchandising, and Loyalty.
  • Knowledge of pricing hierarchies, promotional campaigns, markdowns, and offer management.
  • Agile experience using Jira or Azure DevOps.
  • Strong stakeholder management and communication skills.
  • Understanding of APIs, integrations, and data mapping.

Nice to Have

  • Experience with Canadian Tire Retail, Mark's, or other multi-banner retailers.
  • Knowledge of Triangle Rewards and retail promotion engines.
  • Experience with multi-tenant or configuration-driven platforms.

About TekNinjas

TekNinjas is a global IT staffing partner placing skilled professionals with leading enterprises and system integrators across the US, Canada, UK, India, and the EU. We focus on the right fit - not just the fast fill - and stay engaged with our consultants well beyond the start date.

We're the right partners in your success.

TekNinjas is an Equal Opportunity Employer.

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